Certificate Programmes

Six certificates across three thematic streams

Each certificate is designed as a standalone, self-contained qualification. Certificates within the same thematic stream may be combined to develop broader competence across a related area of practice.

By Stream

Programmes grouped by thematic stream

01

Citizen and Consumer Rights

  • Certificate in Consumer and E-Commerce Redress Navigation
  • Certificate in RTI Compliance and Public Records Practice
02

Public Administration and Accountability

  • Certificate in Public Complaints Handling and Grievance Redress
  • Certificate in Administrative Law and Procedural Fairness for Public Officers
03

Legal Process and Institutional Safeguarding

  • Certificate in Child Safeguarding Law and School Response Procedures
  • Certificate in Court and Tribunal Case Administration

Fee Structure

Certificate fees

All fees are quoted in Sri Lankan rupees (LKR) and include access to online learning materials, assessments and certification.

Certificate in Child Safeguarding Law and School Response Procedures

Course fee
LKR 15,000
Registration fee
LKR 3,000

Certificate in Consumer and E-Commerce Redress Navigation

Course fee
LKR 15,000
Registration fee
LKR 3,000

Certificate in Court and Tribunal Case Administration

Course fee
LKR 15,000
Registration fee
LKR 3,000

Certificate in Public Complaints Handling and Grievance Redress

Course fee
LKR 15,000
Registration fee
LKR 3,000

Certificate in Administrative Law and Procedural Fairness for Public Officers

Course fee
LKR 15,000
Registration fee
LKR 3,000

Certificate in RTI Compliance and Public Records Practice

Course fee
LKR 15,000
Registration fee
LKR 3,000

Thematic stream discount

Students who enrol in both certificates within the same thematic stream receive a 10% discount off the combined total fee for those two certificates. This applies to any of the three thematic streams mentioned.

Administrator review: programme title variations

The source content uses more than one title for the following certificates. The catalogue wording is published here; no titles have been merged or invented. Please confirm the official title for each.

  • Certificate in Child Safeguarding Law and School Response Procedures
    • “Certificate in School Safeguarding and Legal Compliance” — Fee table
    • “Certificate in School's Safeguarding and Legal Compliance” — Career pathways
  • Certificate in Court and Tribunal Case Administration
    • “Certificate in Legal Case Management and Court Procedure (General)” — Fee table and career pathways
  • Certificate in Public Complaints Handling and Grievance Redress
    • “Certificate in Ombudsman Procedure and Administrative Accountability” — Fee table and career pathways
  • Certificate in Administrative Law and Procedural Fairness for Public Officers
    • “Certificate in Lawful Decision-Making in Public Administration” — Career pathways
  • Certificate in RTI Compliance and Public Records Practice
    • “Certificate in Information Rights and Records Governance” — Fee table and career pathways

A School of Ziveka Online Campus

Build Practical Legal & Governance Literacy

Our certificate programmes are designed for professionals, administrators and citizens who need a practical understanding of the legal and governance frameworks that shape institutional life — without requiring prior legal training.